Privacy Policy

Last updated: 21 August 2026

This Privacy Policy explains how Chapter Lifestyle ("we", "us", "our") collects, uses, and protects your personal information when you visit or shop on chapterlifestyle.com. By using our website, you agree to the practices described in this policy.

Information We Collect

We collect information to process your orders and to improve your shopping experience:

•      Contact details: name, phone number, email address, and delivery address

•      Order details: items purchased, order value, and order history

•      Payment information: processed securely through our payment partners (we do not store your full card details on our servers)

•      Device and browsing information: IP address, browser type, and pages you visit, collected automatically through cookies

How We Use Your Information

•      To process and deliver your orders

•      To communicate with you about your order status

•      To respond to your questions and support requests

•      To send you offers, discounts, or updates, only if you have opted in

•      To improve our website, products, and services

•      To prevent fraud and keep our website secure

Cookies

Our website uses cookies, which are small files stored on your device, to remember your cart, preferences, and to understand how visitors use our site. You can turn off cookies in your browser settings, but some features of the website may not work properly if you do.

Sharing Your Information

We do not sell your personal information. We may share limited information with trusted third parties who help us run our business, such as:

•      Courier and delivery partners, to ship your order

•      Payment processors, to complete secure transactions

•      Our website platform (Shopify) and marketing tools (such as Meta and Google), to run our store and advertising

These partners only receive the information they need to do their job and are required to keep it safe.

Data Security

We use reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

•      Ask us what personal information we hold about you

•      Ask us to correct inaccurate information

•      Ask us to delete your personal information, subject to legal or accounting requirements

•      Opt out of marketing emails or messages at any time

Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

chapterlifestyle1@gmail.com

+92 314 1222172